Privacy Policy

Oris Lab Limited Liability Partnership (hereinafter referred to as the "Company", "we", "us", "our") regularly collects and uses information that can identify an individual ("personal data"), in particular about use of our products, services, mobile and software applications and websites. Each User is important for the Company, and therefore, the protection of your personal data is very important to us, and we understand our responsibility for ensuring the safety of personal data and compliance with the requirements of the legislation of the Republic of Kazakhstan.
This Privacy Policy (hereinafter referred to as the Policy) applies to all information that the Company and / or its affiliates may receive about the user, client (hereinafter referred to as the user) while using the website, services, services, programs and products of the Company (hereinafter referred to as - Services). The user's consent to the provision of personal information given by him / her in accordance with this Policy applies to all persons using the Company's services.
The Policy describes the procedure established by the Company for processing personal data collected through the Internet resource: (hereinafter referred to as the website) and/or the Safina mobile application, and related services and tools. In all these cases, the Company processes personal data of users solely within the framework of the requirements of the Law of the Republic of Kazakhstan dated May 21, 2013 No. 94-V “On Personal Data and their Protection”, as well as international treaties ratified by the Republic of Kazakhstan. This Privacy Policy has been developed in accordance with their standards.

1. Personal information of users that the Company receives and processes

1.1. For the purposes of this Policy, “personal information” means:
1) Personal information that the user provides about himself / herslef on his / her own when registering or in the process of using the Services, including the user's personal data. Mandatory for the provision of Services (provision of services, cooperation) information is marked in a special way. Other information is provided by the user at his discretion.
2) Data that is automatically transmitted to the Services in the process of using them using the user installed on the device, including IP address, information about the user's browser (or other program that accesses the Services), access time, address of the requested page .
3) Other information about the user, if its collection and / or provision is provided for in other internal documents of the Company, agreements, contracts.
4) This Policy applies only to the Company Services. The Company does not control and is not responsible for the websites of third parties, to which the user can follow the links available on the Company's website. On such sites, other personal information may be collected or requested from the user, and other actions may also be performed.

1.2. The Company has the right to verify the accuracy of personal information provided by users, but does not exercise control over their legal capacity. However, the Company assumes that the user provides reliable and sufficient personal information on the questions proposed in the registration form, and maintains this information up to date. The risk of providing false information is borne by the user who provided it.

2. Purposes of collecting and processing personal information of users

2.1. The Company collects and stores only those personal data that are necessary for the provision of the Services and the provision of services (execution of agreements with the user).

2.2. The Company may use the user's personal information for the following purposes:
1) Identification of a party under agreements and contracts with the Company;
2) Providing the user with personalized Services;
3) Communication with the user, including sending notifications, requests and information regarding the use of the Services, the provision of services, as well as processing requests and applications from the user;
4) Improving the quality of the Services, the convenience of their use, the development of new Services and services;
5) Conducting statistical and other research based on depersonalized data.

2.3. When a user accesses a website or uses the Company's services, we may place small data files called cookies on your computer or other device. We use these technologies to recognize a user as our user (customer), customize our site, understand usage and determine the effectiveness of email marketing campaigns, measure the effectiveness of advertising, and collect information about a user's computer or other access device to mitigate risk, help prevent fraud and enhance trust and security. The user can control the use of cookies in the settings of his Internet browser. If a user rejects or deletes certain cookies, it should be taken into account that the performance of related features and functions of our websites and services may be impaired. Web beacons (or pixel tags) are electronic images that can be used in our web services or email to help deliver cookies, count site visits, understand usage, and measure the effectiveness of email marketing campaigns.

3. Conditions for processing the user's personal information and its transfer to third parties

3.1. With respect to the user's personal information, its confidentiality is maintained, except in cases where the user voluntarily provides information about himself / herself for general access to an unlimited number of persons.

3.2. The Company has the right to transfer the user's personal information to third parties in the following cases:
1) The user has expressed his consent to such actions;
2) The transfer is necessary as part of the user's use of a particular Service or to provide a service to the user;
3) The transfer is provided for by applicable law within the framework of the procedure established by law;
4) In order to ensure the possibility of protecting the rights and legitimate interests of the Company or third parties in cases where the user violates the Terms of Use of the site, agreements, contracts, internal documents of the Company.

4. Change by the user of personal information, user rights

4.1. The user can at any time change (update, supplement) or delete the personal information provided by him / her or part of it by sending a request to change, update or delete personal information or part of it using the feedback form on the Company's website.
4.2. The user cannot withdraw consent to the collection, processing of personal data in cases where this is contrary to the laws of the Republic of Kazakhstan, or in the presence of an unfulfilled obligation.

4.3. Rights of users in connection with the processing of their personal data by the Company:
✓ to know about the presence of the Company, as well as a third party of their personal data, as well as to receive information containing: confirmation of the fact, purpose, sources, methods of collecting and processing personal data; list of personal data; terms of processing personal data, including the terms of their storage;
✓ require the Company to change and supplement their personal data if there are grounds, confirmed by relevant documents;
✓ demand from the Company, as well as a third party, the destruction of their personal data, the collection and processing of which was carried out in violation of the legislation of the Republic of Kazakhstan, as well as in other cases established by the regulatory legal acts of the Republic of Kazakhstan;
✓ withdraw consent to the collection, processing of personal data, except as provided for in paragraph 2 of Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and their Protection";
✓ to protect their rights and legitimate interests, including compensation for moral and material damage;
✓ to exercise other rights provided for by these laws of the Republic of Kazakhstan.

5. Measures taken to protect the personal information of users:

5.1. The Company takes the necessary and sufficient organizational and technical measures to protect the user's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties with it.

5.2. All information that the Company collects is protected by reasonable security measures and procedures to prevent unauthorized access or use of the data. Company affiliates, partners and third party service providers are committed to using the information received from the Company in accordance with our security requirements and this Policy.

6. Changing the Privacy Policy. Applicable law

6.1. The Company may make changes to this Policy as necessary to keep the document current: to comply with legal requirements or for other reasons. The Company will notify you of significant changes to this Policy by sending a message to your email or posting a notice on our website or mobile application. We recommend that you regularly check and review the Policy to be aware of what information the Company collects and how personal data is used.

6.2. The use of the Services means the user's unconditional consent to this Policy and the conditions for processing his personal information specified therein; in case of disagreement with these conditions, the user must refrain from using the Services.

6.3. This Policy and the relationship between the user and the Company arising in connection with the application of the Privacy Policy shall be subject to the law of the Republic of Kazakhstan.